Trade Flow Support - Trading Application Support
Core
Manage global trading platform readiness and provide end-to-end monitoring and support for transaction flows across the trading platform.
Role type
Senior IC trading application support engineer
Builds
Trading platform transaction flows and automated processes
Domain
Financial services / High-frequency trading infrastructure
Required skills
Linux OS, Bash scripting, Python or Perl, SQL (PostgreSQL, MySQL, MS SQL), FIX protocol, TCP/IP, network troubleshooting (tcpdump, PTP, NTP), incident management, change management, user request lifecycle management, process automation, Atlassian stack, Elastic Stack, Nagios
Preferred skills
Kdb+, native exchange protocols, ITIL
Technologies
Linux, Bash, Python, Perl, SQL, FIX, TCP/IP, tcpdump, PTP, NTP, JIRA, Service Desk, Confluence, Bitbucket, Bamboo, Elastic Stack, Nagios
Responsibilities
Monitor and support end-to-end transaction flow; identify, analyze, and correct alerts/issues to minimize trade flow impact; manage incident reports; support scheduled changes (deployments, network implementations, server maintenance); oversee automated processes and scheduled jobs; manage user requests from tracking to closure; identify inefficiencies and drive continuous improvements via automation.
Seniority
Senior, hands-on IC