Legal Process Operations Specialist
Core
Process legal documents (Restraining Notices, Subpoenas, Levies, Writs, Executions, Garnishments) served on the bank and manage associated customer account holds.
Role type
operational specialist (legal process)
Builds
account holds and releases, compliance responses, customer notifications
Domain
banking + legal compliance
Deliverable
dashboards & analysis
Required skills
legal document processing, account hold management, fee collection, regulatory compliance, file maintenance, customer service, telephone communication
Preferred skills
college or vocational degree
Technologies
OnBase, Microsoft Office
Responsibilities
Process Restraining Notices, Information Subpoenas, Levies, Writs, Executions, and Garnishments; Place holds on accounts; Collect legal processing fees; Send notification letters to customers; Prepare responses to Information Subpoenas; Remove holds when accounts are released; Answer telephone calls from branches, customers, or attorneys; Maintain and scan files into OnBase.
Seniority
Mid-level, hands-on IC