Mitarbeiter Werkstattadministration (m/w/d)
Core
Administrative support and customer service for a bicycle workshop, handling orders, scheduling, and partner billing.
Role type
Workshop Administration Assistant
Builds
Workshop service operations for bicycle and e-bike customers
Domain
Retail / Bicycle Industry
Deliverable
product features
Required skills
Customer service, Order management, Scheduling, Email communication, Billing administration, PC skills
Responsibilities
Telephone customer support, Creating and processing workshop orders, Managing customer email correspondence, Scheduling workshop appointments, Billing with leasing and financing partners, Tracking open items, General administrative tasks in the workshop area