Operations Manager - Venue
Core
Establish venue profitability benchmarks and implement operational changes to improve efficiency and productivity across venue business units.
Role type
Operations Manager (Venue)
Builds
Operational efficiency and profitability for event venues
Domain
Event technology and venue management
Required skills
labour efficiency metrics analysis, operational change management, continuous improvement, billing code compliance, training program coordination, tendering process support, capital expenditure planning, installation project coordination
Preferred skills
Production background, stakeholder management
Responsibilities
Establish and monitor reporting systems for labour efficiency metrics, make recommendations on operational changes for labour planning, identify opportunities for continuous improvement of operational procedures, monitor allocation of billing codes and systems compliance, coordinate training programs with L&D Team, contribute to tendering process via sales and billing information compilation, coordinate and maintain reports of operational inspections, provide data for annual budget establishment, make recommendations for capital expenditure, work with Technology team on installation projects and venue upgrades