Sachbearbeiter Retoure (m/w/d)
Core
Processing and managing product returns, including verification, documentation, and logistics integration.
Role type
Returns processing specialist
Builds
Return documentation, credit notes, and replacement orders
Domain
Logistics / Pharmaceuticals
Required skills
Return verification, documentation, inventory management, forklift operation, credit note creation, complaint handling
Preferred skills
Logistics experience, pharmaceutical handling knowledge
Technologies
Warehouse management systems, forklifts
Responsibilities
Accept and inspect returns for completeness and condition, verify accompanying documents and goods, deactivate counterfeit pharmaceuticals, document and communicate clarification cases, process destruction declarations, integrate returned goods into inventory, operate forklifts, create and archive return documentation, issue credit notes and replacement orders, handle payment reminders and internal complaint communication, execute and document system approvals
