CM Director
Core
Leading large, complex teams in specialty grocery operations, fresh food departments, culinary services, and merchandising to deliver high-quality customer experiences.
Role type
Senior Director of Store Leadership (Specialty Grocery)
Builds
High-performing retail teams, differentiated food experiences, and operational excellence across multiple store locations.
Domain
Specialty grocery retail, fresh food operations, culinary services, and hospitality.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, team development, operational management, financial acumen, merchandising strategy, food safety compliance, cross-functional influence, innovation management, customer experience design, change management.
Preferred skills
Experience in premium retail environments, deep knowledge of food culture, ability to balance operational discipline with creativity.
Technologies
POS systems, inventory management software, food safety tracking tools, data analytics platforms.
Responsibilities
Lead high-volume fresh departments (produce, meat, seafood, bakery, deli, cheese, floral, prepared foods); drive culinary innovation and restaurant-quality food experiences; curate compelling assortments and identify emerging trends; build and develop high-performing teams; partner cross-functionally across operations, merchandising, and culinary teams.
Seniority
Senior, hands-on IC with strategic oversight