资深大客户经理-天刀
Core
Manage core user relationships for a major MMORPG, analyze feedback to drive game experience improvements, and execute community events to boost retention.
Role type
Senior User Operations Manager (MMORPG)
Builds
Community engagement strategies, user retention programs, and game experience optimization initiatives
Domain
Online Gaming / MMORPG
Deliverable
product features
Required skills
MMORPG user operations, community management, SQL, data analysis, cross-functional collaboration, crisis management, user persona building
Preferred skills
Deep experience with Tian Ya Ming Yue Dao, high-activity player background, AI-assisted communication tools
Technologies
SQL, Excel
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