Customer Solution Architect
Core
Trusted advisor guiding enterprise consumer goods organizations on software solution design, implementation, and optimization for commercial operations.
Role type
Senior Customer Solution Architect (Consumer Goods)
Builds
Scalable software solutions for trade promotion management, pricing, revenue growth management, and sales planning.
Domain
Consumer Goods / FMCG / Commercial Operations
Required skills
Trade promotion management (TPM), Sales planning, Revenue growth management (RGM), SaaS platforms, ERP systems (SAP), Consulting frameworks, Change Request management, Solution design, Customer coaching, Training delivery
Preferred skills
Visualfabriq experience, Agentic AI solutions, Spanish/Portuguese language
Technologies
SaaS, ERP, SAP, Visualfabriq
Responsibilities
Advise customers on maximizing software value, guide system design decisions, support partner-led implementations, collaborate with integration partners, translate business requirements to product feedback, document Change Requests, expand software adoption, coach Solution Advisors, deliver training sessions.
Seniority
Senior, hands-on IC
