CareerPlan

Senior Consultant ServiceNow (m/w/d)

Jena, THUERINGENFull-time€75k–€95k2026-08-18 → 2026-11-05

Core

Develop modern workflows on the ServiceNow platform, analyze business processes, and consult customers on ITSM, CSM, HRSD, or other ServiceNow modules.

Role type

Senior ServiceNow Consultant

Builds

Scalable ServiceNow solutions and customer-specific workflows

Domain

IT Service Management / Enterprise Service Management

Required skills

ServiceNow platform expertise, business process analysis, ITSM/CSM/HRSD module knowledge, workflow development, integration and interface configuration, process automation, prototyping

Preferred skills

CIS certification (CSM or ITSM), ITIL knowledge, classical and agile methodology

Technologies

ServiceNow, ITSM, CSM, HRSD