Associate Principal, Product Operations, Enterprise Device Management - (Vendor)
Core
Own the global fleet of Android devices used by restaurants for order management, ensuring configurations, rollouts, and support run smoothly across all markets.
Role type
Associate Principal, Product Operations (Enterprise Device Management)
Builds
Global device ecosystem (Android OS and devices) including configuration, enrollment, policy management, and software rollouts.
Domain
Enterprise Mobility Management (EMM) / Mobile Device Management (MDM) / Restaurant Operations
Required skills
Large-scale Android device environment management, MDM platform expertise (SOTI MobiControl), Networking technologies (TCP/IP, VPNs, Wi-Fi), Stakeholder management, Incident and ticket troubleshooting, Software rollout planning, On-call support
Preferred skills
Experience with VMware Workspace ONE / AirWatch or Ivanti / MobileIron, Additional languages
Technologies
Android, SOTI MobiControl, VMware Workspace ONE, AirWatch, Ivanti, MobileIron, TCP/IP, VPNs, Wi-Fi
Responsibilities
Manage global device fleet allocation, provisioning, and lifecycle; Operate and enhance Device Management ecosystem; Plan and run global software rollouts and firmware upgrades; Manage mid- and senior-level stakeholders; Guide junior team members and build documentation; Provide on-call support
Seniority
Associate Principal, hands-on IC with strategic alignment
