Associate Principal, Product Operations (Enterprise Device Management)
Core
Manage and optimize the global restaurant device fleet and operate the Device Management ecosystem for thousands of restaurants and local businesses.
Role type
Associate Principal, Product Operations (Enterprise Device Management)
Builds
Global device fleet operations, Android OS and Device Management ecosystem, software rollouts, and operational workflows for vendor partners.
Domain
Enterprise Mobility Management (EMM) / MDM / Android Device Operations
Deliverable
infrastructure
Required skills
Large-scale Android device environment management, MDM platform expertise (SOTI MobiControl, VMware Workspace ONE, Ivanti, MobileIron), networking technologies (TCP/IP, VPNs, Wi-Fi), global software rollout planning, QA testing for devices and firmware, process documentation and optimization.
Preferred skills
Additional languages beyond English.
Technologies
SOTI MobiControl, VMware Workspace ONE, AirWatch, Ivanti, MobileIron, Android OS
Responsibilities
Manage global restaurant device fleet allocation, provisioning, and lifecycle; Operate and enhance Device Management ecosystem including configuration, enrollment, policy, and compliance; Plan and execute global software rollouts (app updates, firmware upgrades); Test and QA Android devices and MDM configurations; Collaborate on MDM integrations and workflow improvements; Build transparency via documentation, knowledge bases, and training materials.
Seniority
Associate Principal, hands-on IC
