IT-Betriebsmanager/IT-Betriebsmanagerin (d/m/w)
Core
Professionalize IT operations and modernize the IT landscape for a major museum network in Dresden, ensuring stability and performance of central IT services.
Role type
Senior IT Operations Manager (Public Sector)
Builds
Central IT services, server/client/network infrastructure, and hybrid cloud environments for museum operations.
Domain
Public sector / Cultural heritage / IT Operations
Required skills
IT operations management, external vendor management, budget planning, lifecycle management, incident/problem/change management, hybrid/cloud infrastructure, Microsoft environments, virtualization, backup/disaster recovery, security compliance
Preferred skills
ITIL certification, cloud transformation experience, modern security concepts (Zero Trust, Identity-centric)
Technologies
Microsoft 365, Azure, VMware, Hyper-V, Active Directory, Windows Server
Responsibilities
Ensure availability and stability of central IT services per SLAs; manage external service providers and contracts; plan budgets and capacity; oversee hardware/software lifecycle; coordinate incident resolution and major incidents; support cloud migration and security measures.
Seniority
Senior, hands-on IC with management responsibilities