Consulting Engineer Tech Leader
Core
Senior technical expert leading high-impact escalations, systemic improvements, and AI-driven automation for Cisco's customer outcomes.
Role type
Senior IC consulting engineer tech leader
Builds
Scalable tools, automation assets, and architectural guidance for service delivery
Domain
Networking infrastructure and AI automation
Deliverable
production ML models
Required skills
Expert-level Cisco technologies, technical escalation management, AI tool integration, mentorship, documentation, cross-functional leadership
Preferred skills
Leading cross-regional initiatives, deep multi-domain expertise, training development, community engagement
Technologies
Cisco technologies, AI tools
Responsibilities
Lead high-impact technical escalations and catastrophic outage management; Drive systemic improvements and translate challenges into actionable enhancements; Develop and scale intellectual capital via documentation and automation; Mentor and coach technical talent; Partner with Engineering to close feedback loops; Optimize delivery using emerging AI tools
Seniority
Senior, hands-on IC with mentorship responsibilities
