Sr. Customer Success Solutions Architect (Remote)
Core
Trusted advisor guiding customers through the onboarding, deployment, and adoption of Cisco Hypershield and Nexus N9300 Series Smart Switches for data-center networking and security.
Role type
Senior Customer Success Solutions Architect
Builds
Deployed, fully adopted security and networking solutions for enterprise data centers
Domain
Data-center networking, security, and observability
Required skills
Cisco Nexus/NX-OS production experience, enterprise virtualization (VMware/Nutanix/Proxmox), Linux systems troubleshooting, customer-facing solutions advisory, policy design, workshop facilitation
Preferred skills
VXLAN EVPN fabric knowledge, NetOps/NetSecOps operating split, Kubernetes operational familiarity, NX-OS automation APIs, CCNP/CCIE certifications
Technologies
Cisco Nexus, NX-OS, VMware vSphere, Nutanix AHV, Proxmox, Linux, Kubernetes, VXLAN EVPN, Ansible, NETCONF/RESTCONF, gNMI
Responsibilities
Own the onboarding and adoption journey for assigned accounts, guide customers through Hypershield controller design and deployment, drive value realization by helping customers design policy and stand up real use cases, build deep technical relationships with key NetOps and NetSecOps stakeholders, identify and clear adoption blockers, build reusable assets that scale customer success
Seniority
Senior, hands-on IC
