Business Operations Analyst
Core
Manage Japan Receivables Portfolio for Cisco, handling invoicing, dispute resolution, and collection of past-due balances while governing third-party vendor operations.
Role type
Senior Business Operations Analyst (Collections)
Builds
Cash collections, accurate forecasts, and resolved disputes for Cisco's trade business in Japan.
Domain
Telecom/Networking industry, Accounts Receivable and Collections
Required skills
Collections experience, ERP proficiency (Oracle/SAP), analytical skills, MS-Office, process improvement, stakeholder management, vendor governance
Preferred skills
Accounting/finance background, AI tools adoption, cross-functional collaboration
Technologies
Oracle, SAP, MS-Office, AI tools
Responsibilities
Monitor invoice generation and delivery, solicit timely payments via mail/phone/visits, negotiate overdue payments, record and apply payments, provide cash collection forecasts, review sales contracts, manage disputes, reconcile accounts, evaluate vendor KPIs, drive process improvements.
Seniority
Mid-to-Senior, hands-on IC