Retail Master Club Fitter
Core
Building golfer relationships and providing one-on-one club fitting experiences to ensure a positive customer service journey.
Role type
Senior retail service specialist (golf club fitting)
Builds
Golf club fittings, repairs, and related services (simulator, putting green, special orders, pre-owned)
Domain
Retail / Golf equipment
Deliverable
product features
Required skills
Golf club fitting expertise, sales performance management, team training and certification, customer relationship management, data analysis of sales reports, store operations supervision
Preferred skills
1-3 years retail experience, 1-3 years golf industry experience
Technologies
Golf fitting technology, simulator systems, putting green equipment
Responsibilities
Analyze golf sales reports and communicate results; train and certify club fitters; manage store services sales; oversee department scheduling and teammate assignments; ensure shrinkage goals are met; comply with store operation regulations
Seniority
Mid-level, hands-on IC with supervisory duties