Retail Softlines Sales Lead - Key Holder
Core
In-store expert for the Softlines department responsible for executing brand standards, leading teammates, and delivering exceptional customer service.
Role type
Retail department lead (Softlines)
Builds
In-store retail operations and customer experiences
Domain
Retail / Sporting Goods
Deliverable
product features
Required skills
Team leadership, hiring support, workforce planning, brand standards execution, loss prevention, safety compliance, hands-on coaching, inventory management
Preferred skills
Prior retail sales experience
Technologies
None
Responsibilities
Support building and hiring a strong team by observing in-store interviews and department tours; Plan, organize, and control 30-day workforce assignments; Strategically leverage teammates to ensure brand standards and process execution; Assist with general supervision including opening/closing and cash office functions; Uphold merchandising and presentation standards; Maintain loss prevention standards; Provide hands-on coaching and training to teammates.
Seniority
Individual Contributor, supervisory level