Retail Customer Service Specialist
Core
Providing excellent customer experiences and managing front-end operations in a retail sports store.
Role type
Retail Customer Service Specialist
Builds
In-store shopping experience for athletes and customers
Domain
Retail / Sports Merchandise
Deliverable
product features
Required skills
Customer service, cash handling, inventory replenishment, team training, loss prevention, scheduling support
Preferred skills
Prior retail sales or cashier experience
Responsibilities
Greet customers and proactively support their shopping needs, serve as primary front-end service provider, provide register coverage and support cashiers, assist manager with scheduling and workflow, uphold merchandising and presentation standards, promote company programs, adhere to safety and loss prevention policies, create an inclusive store environment, support team across the store
Seniority
Entry-level / Individual Contributor