Patient Coordinator
Core
A full-time Patient Coordinator ensuring positive patient experiences through registration, documentation, and patient assistance in outpatient radiology and oncology.
Role type
Patient Coordinator (Customer Service & Patient Care)
Builds
Patient registration, appointment scheduling, and patient care support for outpatient radiology and oncology services.
Domain
Healthcare / Radiology / Oncology
Required skills
Patient registration, insurance verification, prior authorization, patient screening, patient transport, supply ordering, medical record documentation, HIPAA compliance, bilingual communication (Spanish/English), CPR certification (for mobile roles), valid driver's license
Preferred skills
Medical terminology knowledge, 6 months customer service experience
Technologies
Electronic health record systems, phone systems
Responsibilities
Greet and assist patients in person and over the phone, perform patient registration in various systems, verify insurance coverage and obtain prior authorization, collect monies for patient responsibility, transport patients to/from exam rooms, assist in patient transfer on/off exam tables, prepare work area and order supplies, ensure accuracy of patient records and documentation, schedule patient appointments, provide preliminary and post-procedure instructions
Seniority
Entry-level / Individual Contributor