Patient Coordinator
Core
Customer service and patient care coordination for outpatient radiology and oncology services, including registration, insurance verification, and patient assistance.
Role type
Patient Coordinator
Builds
Patient registration workflows, appointment scheduling, and patient care support for radiology and oncology procedures.
Domain
Healthcare / Radiology / Oncology
Deliverable
client delivery
Required skills
Customer service, patient registration, insurance verification, HIPAA compliance, medical terminology, CPR certification, basic computer applications
Preferred skills
Medical terminology knowledge, Spanish language proficiency, prior customer service experience
Technologies
Electronic health record systems, scheduling software
Responsibilities
Greet and assist patients in person and over the phone, perform patient registration, verify insurance coverage and obtain prior authorization, transport patients to/from exam rooms, assist with patient transfers, prepare work areas and order supplies, ensure accuracy of patient records and documentation, schedule appointments, provide pre- and post-procedure instructions
Seniority
Entry-level, hands-on IC