Service Dispatcher
Core
Primary liaison between internal operations, external service vendors, and management for equipment maintenance and repair coordination.
Role type
Service Dispatcher
Builds
Preventative maintenance schedules and repair dispatches for medical imaging equipment
Domain
Healthcare / Medical Imaging
Deliverable
client delivery
Required skills
Service request handling, vendor scheduling, dispatch coordination, customer service, CMMS data entry, work order closure, invoice approval
Preferred skills
Heavy equipment dispatch, HVAC dispatch, mobile medical imaging experience
Responsibilities
Handle high volume of incoming service requests, schedule and dispatch vendors based on location and competency, maintain accurate customer records in CMMS, assist in closing work orders and approving vendor invoices
Seniority
Junior to Mid-level, hands-on IC
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