Admissions and Placement Specialist
Core
Facilitate adoptions and support animal surrenders at an adoption center, matching pets with suitable families while ensuring animal welfare and educating the public.
Role type
Admissions and Placement Specialist
Builds
Adoption matches and community engagement outcomes for at-risk pets
Domain
Animal welfare / Non-profit / Adoption services
Deliverable
client delivery
Required skills
Low-stress animal handling, empathetic counseling, adoption matchmaking, animal record management, volunteer supervision, public education, financial transaction processing
Preferred skills
Experience with Fear Free philosophy, knowledge of NYC/NY state animal abuse registries
Technologies
Shelter management software, audio/video adoption technology
Responsibilities
Guide potential adopters to suitable animals and approve or decline matches based on welfare; Counsel adopters on medical, behavioral, and socialization needs; Assist owners seeking to surrender pets by exploring alternatives to surrender; Maintain daily animal health and welfare records; Supervise volunteers in the adoption process; Conduct onsite adoptions and process paperwork; Educate the public on animal care and welfare protocols.