Business Process Manager
Core
Internal consultant and coach leading process improvement efforts to drive quality, safety, and customer experience across a healthcare system.
Role type
Senior IC Business Process Manager (Healthcare Operations)
Builds
Process improvement programs, training initiatives, and strategic projects for a multi-facility health system.
Domain
Healthcare operations and process optimization
Required skills
Process improvement methodologies, Lean, Six Sigma, Project Management, Change management, Stakeholder influence, Operational management, KPI definition, Business case development
Preferred skills
Master's degree, Healthcare industry experience
Technologies
Lean, Six Sigma, Project Management tools
Responsibilities
Design, plan, and execute process improvement programs and workshops; Lead teams and influence stakeholders to implement change; Manage projects to achieve cost savings and revenue enhancements; Present project results to senior leadership; Support product and process design from concept to launch; Engage physicians in process improvement efforts.
Seniority
Senior, hands-on IC