iCare Trainer/Analyst (Willow)
Core
Design, develop, deploy, and maintain training and education for the iCare electronic health record (EHR) system.
Role type
Senior iCare/Epic Trainer and Analyst
Builds
Training programs, curriculum, learning materials, and the Master training environment for iCare applications
Domain
Healthcare IT / Electronic Health Records (EHR)
Required skills
iCare/Epic system training, EHR workflow configuration, training material development, stakeholder communication, system upgrade testing, LMS management
Preferred skills
Clinical experience (OR, Anesthesia, Emergency, Pharmacy, Oncology, OB/GYN), CPOE knowledge, Healthcare operations experience
Technologies
iCare, Epic, Learning Management System (LMS)
Responsibilities
Develop and maintain training curricula and materials; Conduct classroom, online, and 1:1 training; Validate and resolve application, technical, or training issues; Participate in system configuration and upgrade testing; Maintain training environments and Epic certifications
Seniority
Senior, hands-on IC