Junior Administration Specialist
Core
Processing customer documents, updating accounts, checking compliance, resolving discrepancies, and responding to customer queries.
Role type
Junior Administration Specialist
Builds
Customer account records and compliance documentation
Domain
Financial services / Payment processing
Required skills
Document processing, regulatory compliance checking, data accuracy, analytical problem solving, email communication, time management
Preferred skills
Administrative experience, English B2 proficiency
Technologies
Document management systems, reporting tools
Responsibilities
Processing customer documents and updating accounts; Checking client documents to ensure compliance with regulations; Resolving discrepancies in customer accounts; Maintaining a register of all documents; Creating and filing reports; Responding to internal and external customer queries (mainly by email).