Account Services Representative - Minneapolis, MN
Core
Serve as the main day-to-day contact for assigned business accounts, resolving operational problems and managing client relationships via telephone and email.
Role type
Account Services Representative
Builds
Operational stability and client satisfaction for assigned business accounts
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, telephone communication, problem-solving, account management, system navigation, interest calculations, multitasking
Responsibilities
Establish and maintain working relationships with assigned business accounts, answer and resolve operational problems, assist with delinquency management and program implementations, maintain accurate accounting of portfolio specifics, coordinate with internal teams for service delivery
Seniority
Individual Contributor, mid-level (5+ years experience)