Fraud Risk Analyst
Core
Investigate suspected fraud activity, review transactions and account activity, and resolve cases to protect customers and minimize financial losses.
Role type
Fraud Risk Analyst (IC)
Builds
Fraud resolutions and risk mitigation actions for bank customers
Domain
Banking / Financial Services / Fraud Prevention
Deliverable
client delivery
Required skills
Fraud detection, Customer authentication, KYC compliance, Scam identification, Transaction monitoring, Case analysis, Regulatory compliance
Preferred skills
Critical thinking, Risk identification, Complex account management, Fraud pattern recognition, Process improvement
Technologies
Internal banking systems, Case management systems
Responsibilities
Review and analyze fraud alerts and account activity; Investigate suspected fraud cases by gathering and validating information; Make decisions to approve, deny, escalate, or resolve fraud cases; Monitor accounts for suspicious activity and take action to prevent losses; Contact customers to verify transactions and provide case updates; Document investigative findings and case outcomes; Process fraud-related account maintenance and remediation; Identify fraud trends and escalate concerns; Collaborate with internal teams to resolve complex situations; Ensure compliance with bank policies and regulatory requirements.
Seniority
Mid-level, hands-on IC
