Consumer Segment Enablement Director
Core
Orchestrating segment-level prioritization for cross-channel enablement to ensure aligned product strategy and seamless client experiences across Consumer & Business Banking.
Role type
Director, Consumer Segment Enablement
Builds
Aligned product strategies, seamless client experiences, and effective go-to-market execution across deposits, lending, and digital channels.
Domain
Consumer Banking
Deliverable
product features
Required skills
Segment strategy definition, cross-channel enablement coordination, executive-level influence, roadmap prioritization in matrixed organizations, cross-functional initiative leadership, analytical problem-solving
Preferred skills
Deep understanding of consumer banking products and client journeys, experience translating strategy into practical execution plans
Technologies
None stated
Responsibilities
Define and drive segment-level roadmaps for product and experience needs; Lead coordination of frontline and channel enablement; Coordinate end-to-end go-to-market strategy and execution; Ensure consistent client experience across physical and digital channels; Facilitate alignment on priorities and resolve cross-functional conflicts; Lead development of segment-level enablement planning and executive communications
Seniority
Director, strategic planning & cross-functional leadership