Branch and Small Business Platforms & Capabilities Program Manager
Core
Drive enterprise-scale program delivery, governance, and strategic alignment for banker-facing platforms, tools, and equipment to ensure intuitive, scalable experiences aligned with enterprise priorities and frontline needs.
Role type
Senior Program Manager (Banking Technology & Operations)
Builds
Banker-facing platforms, tools, equipment, and enterprise-scale program roadmaps
Domain
Banking / Financial Services / Operations Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program governance, cross-functional delivery orchestration, strategic planning, risk management, executive reporting, roadmap management, Jira/Confluence/SharePoint proficiency, stakeholder influence without authority
Preferred skills
Frontline banking workflow expertise, hardware technology enablement, complex cross-functional initiative delivery, digital product and compliance collaboration
Technologies
Jira, Confluence, SharePoint
Responsibilities
Drive end-to-end delivery of interdependent initiatives at scale; Lead program-level governance and decision frameworks; Provide executive-ready reporting on program health, risks, and dependencies; Maintain consolidated roadmaps aligned to business priorities; Own program-level planning routines and backlog prioritization; Ensure compliance with organizational standards including financial and CapEx documentation
Seniority
Senior, hands-on IC