Salesforce Production Operations Manager
Core
Manages multiple development projects, teams, and application support functions while overseeing organization-wide system implementation.
Role type
Senior IC Salesforce Production Operations Manager
Builds
Enterprise application systems and IT service delivery processes
Domain
Financial services / Enterprise Application Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Application development lifecycle management, IT service and project management, Enterprise Resource Planning (ERP) systems, Application support operations, Resource allocation and budgeting, Staff recruitment and performance management
Preferred skills
IT environment subject matter expertise, IT standards and policy formulation, Application delivery process optimization, Implementation strategy
Technologies
Salesforce, ERP systems, Application development tools
Responsibilities
Recruit, direct, and develop staff for development and support teams; oversee development and implementation of complex organization-wide systems; advise application owners on technology possibilities and requirements; manage resolution of application issues; plan and control project/product budgets.
Seniority
Senior, hands-on IC with strategic oversight