Head of Debit Portfolio
Core
Strategic General Manager leading the Debit Card Products portfolio with full P&L accountability for ~5.8M customers and ~$105B in sales.
Role type
Senior General Manager (Debit Portfolio)
Builds
Bank branded, affinity, and sponsorship debit card products and digital experiences
Domain
Consumer Banking / Payments
Deliverable
product features
Required skills
P&L management, product portfolio strategy, customer experience design, cross-functional leadership, digital transformation, sales growth, stakeholder management
Preferred skills
Change management, regulatory knowledge, executive presence
Technologies
Loyalty platforms, mobile led digital channels
Responsibilities
Manage full P&L drivers of the Debit Portfolio; Lead design and execution of next generation debit card product/value proposition; Develop compelling benefits and experiences across spending, borrowing, and redemption moments; Drive changes and enhancements across loyalty platforms; Grow new customer acquisition through targeted marketing and streamlined onboarding; Reimagine end to end customer interactions through a digital first lens; Increase products per customer and overall relationship tenure; Maintain focus on identifying and eliminating customer pain points
Seniority
Senior, hands-on IC with executive presence