Software Engineering Manager
Core
Ensuring applications deployed in Azure Cloud and on-premise data centers run optimally, securely, and reliably through monitoring, incident triage, and system maintenance.
Role type
Senior DevSecOps Reliability Engineer
Builds
Production application reliability and security posture for U.S. Bank data centers
Domain
Banking / Cloud Infrastructure (Azure)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Azure Fundamentals, Application monitoring, anomaly detection, horizontal and vertical scaling, logging, error detection, vulnerability remediation, Git, Ansible, Azure VM management, ServiceNow ITIL, Windows Server, MS SQL Server Admin, Jira, Jmeter, Github Copilot, system troubleshooting techniques, network topology understanding, application architecture understanding
Preferred skills
Target State Architecture knowledge
Technologies
Azure, Datadog, ServiceNow, Windows Server, MS SQL Server, Jira, Jmeter, Github Copilot, Ansible
Responsibilities
Create and maintain monitoring dashboards and metrics for application reliability and performance; act as first responder for incidents and conduct root cause analysis; author and maintain Knowledge Base articles for IT Service Center escalations; accept, triage, and resolve failure scenarios within authorization limits; escalate incidents to onshore engineers per SLAs; conduct and validate monthly Azure VM redeployments for security patches; organize and conduct disaster recovery exercises.
Seniority
Senior, hands-on IC