Customer Delivery Architect, Customer Experience - Networking, Security & AI Infrastructure
Core
Senior technical lead for strategic accounts, designing multi-domain architectures across networking, security, cloud, and AI infrastructure to drive adoption and business outcomes.
Role type
Senior IC Customer Delivery Architect (Networking, Security & AI)
Builds
Multi-domain solutions for enterprise and service provider customers
Domain
Networking, Security, Cloud, AI Infrastructure
Required skills
Enterprise networking, SD-Access, SD-WAN/SASE, ACI, EVPN/VXLAN, Security, Cloud connectivity, Kubernetes, AI infrastructure, Telemetry/Observability, Large-scale transformation, Executive communication, Regulated vertical domain expertise
Preferred skills
SD-Access, SD-WAN, ACI, EVPN/VXLAN, Zero Trust/SASE, Cloud networking (AWS/Azure/GCP), Containers/Orchestration (Kubernetes), Automation (Python, Ansible, Terraform), AIOps, Cisco IQ, Cloud Control, ThousandEyes, Splunk, Control Hub
Technologies
Cisco IQ, Cloud Control, ThousandEyes, Splunk, Control Hub, Python, Ansible, Terraform, AWS, Azure, GCP, Kubernetes
Responsibilities
Lead technical relationships for strategic accounts from scoping to renewal; Design and validate multi-domain solutions; Lead mission-critical transformations and data centre migrations; Run labs, PoCs and solution validations; Use telemetry and observability to drive architecture reviews; Advise on hybrid/multicloud governance; Apply AI and automation to improve resilience; Provide senior architecture leadership on critical escalations; Build reusable reference architectures and mentor architects; Feed field insight back to product leadership.
Seniority
Senior, hands-on IC
