Customer Delivery Architect, Customer Experience - Networking, Security & AI Infrastructure
Core
Senior technical lead for strategic accounts, designing multi-domain architectures across networking, security, cloud, and AI infrastructure to drive adoption and business outcomes.
Role type
Senior IC Customer Delivery Architect (Networking, Security & AI Infrastructure)
Builds
Multi-domain solutions for enterprise and service provider customers
Domain
Networking, Security, Cloud, AI Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise networking design, SD-Access, SD-WAN/SASE, ACI, EVPN/VXLAN, Security architecture, Cloud connectivity, Kubernetes, AI infrastructure, Large-scale transformation leadership, Telemetry/Observability usage, Executive communication, Regulated vertical domain expertise
Preferred skills
Zero Trust/SASE, Cloud networking (AWS/Azure/GCP), Containers/Orchestration, Automation (Python, Ansible, Terraform), AIOps platforms, Reference architecture development, Industry conference presentation
Technologies
Cisco IQ, Cloud Control, ThousandEyes, Splunk, Control Hub, Kubernetes, AWS, Azure, GCP, Python, Ansible, Terraform
Responsibilities
Lead technical relationships and architecture scoping for strategic accounts; Design and validate multi-domain solutions; Lead mission-critical transformations and data centre migrations; Run labs, PoCs and solution validations; Use telemetry and observability to drive architecture reviews and risk mitigation; Advise on hybrid/multicloud governance; Apply AI and automation to improve resilience; Provide senior leadership on critical escalations; Build reusable reference architectures and mentor teams; Feed field insights back to product leadership.
Seniority
Senior, hands-on IC with strategic account leadership
