IT Service Owner - 100% (f/m/d)
Core
Own the operational health, stability, and performance of a business-critical application ecosystem built on Java/Jakarta EE, JBoss EAP, Oracle, and Angular.
Role type
Senior IT Service Owner (Application Support)
Builds
Reliable operations for business-critical application ecosystem
Domain
Financial Services / Enterprise Java Application Support
Required skills
Incident and problem management, Root cause analysis, Stakeholder management, L3 support coordination, Application monitoring, Release coordination, Disaster recovery planning, Database management, ITIL principles, Troubleshooting
Preferred skills
JBoss EAP/WildFly experience, Batch processing coordination, Octopus Deploy, JMS/Integration technologies, Agile methodologies
Technologies
Java, Jakarta EE, JBoss EAP, Oracle, Angular, Splunk, Tivoli Monitoring, Octopus Deploy, JMS
Responsibilities
Manage and coordinate major incidents and problem management activities, Act as primary point of contact for business stakeholders, Coordinate L3 support and complex technical investigations, Monitor applications and integrations for reliable operations, Lead analysis and troubleshooting across system layers, Coordinate application deployments and production releases, Drive service improvements through automation and best practices
Seniority
Senior, hands-on IC
