Customer Experience Splunk Core Area TAM Leader
Core
Lead technical consulting and value realization for Splunk Core (Enterprise/Cloud) customers, guiding account teams on optimal platform usage and resolving complex technical challenges.
Role type
Senior Customer Experience TAM Leader (Splunk)
Builds
Customer success outcomes, value realization programs, and technical health improvements for enterprise data analytics clients.
Domain
Big Data Analytics / Observability
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Splunk Core administration, Splunk architecture, SPL (Search Processing Language), technical consulting, big-data analytics
Preferred skills
Statistical and analytical modeling, scripting (bash), application development (Java, Python, .NET), cloud migration projects
Technologies
Splunk Enterprise, Splunk Cloud, SPL, bash, Java, Python, .NET
Responsibilities
Deliver onboarding enablement workshops and achieve success milestones; proactively assess account health and address telemetry risks; guide account teams and customers on optimal Splunk Platform usage; deliver strategic, case-based technical consulting; contribute to practice KPIs through process improvements and tool development.
Seniority
Senior, hands-on IC