Software Engineering Technical Lead, Mobility Engineering
Core
Escalation Engineer for 5G core network functions running on Cisco UCS compute nodes in Kubernetes, diagnosing hardware/software issues and resolving high-priority customer escalations.
Role type
Senior IC Escalation Engineer (5G Mobility)
Builds
5G control- and user-plane products on Cisco UCS
Domain
Telecommunications / 5G Core / Cloud-Native Infrastructure
Deliverable
client delivery
Required skills
3GPP specifications, Linux, Kubernetes, Openshift, root-cause analysis, cross-functional coordination
Preferred skills
C/C++/Go, Python/Shell scripting, REST APIs, AIOps, StarOS, 5G call model simulation, TCP/IP/HTTP/SSL/BGP/BFD/IPSec
Technologies
Cisco UCS, Kubernetes, Openshift, 5G Core, StarOS
Responsibilities
Independently handle high-priority customer escalations to solve, diagnose, and debug UCS compute hardware, Mobility applications, and core network issue; Work closely with Hardware and Software Engineering to work toward problem resolution and to address customer issues; Drive customer satisfaction and for providing product improvement feedback to Engineering teams; Establish strong working relationships with the global Mobility TAC and UCS TAC/escalation teams.
Seniority
Senior, hands-on IC
