Senior Customer Trust Analyst
Core
Support customer security due diligence, assessments, and inquiries to demonstrate Splunk's security control alignment with customer expectations and industry standards.
Role type
Senior IC customer trust analyst (security)
Builds
Customer-facing security documentation and audit evidence for Splunk's global security program
Domain
Cybersecurity compliance and customer trust
Deliverable
client delivery
Required skills
cybersecurity principles, security compliance frameworks, cloud security, incident response, networking, vulnerability management, pen-testing, architecture, customer communication, process improvement
Preferred skills
CISSP, CRISC, CISM, CISA, CCSK, GIAC, CCSP, CSX, CTPRP
Technologies
ISO 27001, ISO 27018, SOC 1, SOC 2, GDPR, DORA, NIS2, NIST CSF, HIPAA, PCI-DSS, COBIT, CSA CCM, SIG
Responsibilities
Provide cybersecurity expertise to sales and customer success teams; lead customer security audits in EMEA; facilitate pre-sales security assessments; represent Splunk's security in meetings with customers; manage customer feedback and partner engagement; develop customer-facing security documentation; drive process improvement and automation initiatives.
Seniority
Senior, hands-on IC with mentorship