Backend Senior Software Engineer, CX Engineering(Hybrid)
Core
Design and deliver robust, scalable backend software solutions for Cisco's Customer Experience (CX) platform, enabling customers to maximize technology investments through cloud-native technologies and AI integration.
Role type
Senior Backend Software Engineer (CX Engineering)
Builds
Cloud-native CX platform features and services for Cisco customers and partners
Domain
Telecommunications / Customer Experience / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Python, Go, Node.js, Java, Rust, REST/GraphQL APIs, relational/NoSQL databases, Kafka, AWS SQS/SNS, CI/CD pipelines, AWS, Kubernetes, Docker, Terraform, CloudFormation, AI-assisted development tools
Preferred skills
Large-scale data ingestion and transformation (ETL/ELT), real-time streaming/CDC, observability (metrics, logging, distributed tracing), modern frontend frameworks (Angular, React)
Responsibilities
Design and architect backend systems, own the full software development lifecycle, collaborate with stakeholders on deployment strategies, mentor junior engineers, solve mission-critical challenges at scale
Seniority
Senior, hands-on IC