Customer Success Manager (m/w/d) - Schwerpunkt Projekte
Core
Support hospitals in digital transformation by implementing Health-IT and medical informatics solutions, optimizing clinical processes, and ensuring efficient patient care.
Role type
Customer Success Manager (Project Implementation)
Builds
Health-IT and medical informatics solutions for hospital environments
Domain
Healthcare / Medical Informatics
Required skills
Project management, stakeholder management, solution orientation, adaptability, customer relationship management, training and consulting
Preferred skills
Experience or interest in Health-IT, medical informatics, digital hospital solutions
Technologies
Health-IT systems, medical informatics platforms
Responsibilities
Oversee implementation of Health-IT projects from order to successful deployment, ensure project success by coordinating internal and external resources, integrate medical informatics solutions into existing hospital IT systems, optimize workflows with clinical staff and IT departments, train hospital employees on software usage, build and maintain long-term customer relationships, manage the entire customer lifecycle in collaboration with marketing, sales, and customer success teams