AI Operations Engineer
Core
Build and support AI agents and automated workflows to reduce manual effort and improve speed/accuracy in Cisco's Commerce Operations.
Role type
AI Operations Engineer (LLM/Agent focus)
Builds
AI-powered automation solutions for commerce operations
Domain
Enterprise software / Commerce operations / AI engineering
Deliverable
production ML models | product features
Required skills
Python, LLM frameworks (LangChain, LangGraph, AutoGen, CrewAI), RAG pipelines, API integrations (REST, GraphQL), prompt engineering, CI/CD, observability
Preferred skills
Agent interoperability standards (A2A, MCP), multi-agent systems, vector databases, cloud platforms (AWS, GCP, Azure), MLOps/LLMOps
Technologies
LangGraph, LangChain, AutoGen, CrewAI, OpenAI SDK, Anthropic SDK, LangSmith, Langfuse, REST, GraphQL, AWS, GCP, Azure
Responsibilities
Develop AI agents for automation, implement agent workflows, build RAG pipelines, develop secure API integrations, apply guardrails and human approval steps, monitor solution performance, troubleshoot workflows, document technical designs
Seniority
Mid-level, hands-on IC
