Werkstudent (m/w/d) Operations & Sales Coaching
On-site
Core
Support sales experts by analyzing call recordings and scores to prepare coaching content, while maintaining internal knowledge bases and improving operational processes.
Role type
Student Operations & Sales Support
Builds
Sales coaching materials, training scenarios, and internal knowledge documentation
Domain
Financial services / Sales operations
Deliverable
product features
Required skills
Analytical thinking, data validation, content structuring, MS Office (Excel, PowerPoint), Confluence/Wiki systems
Preferred skills
Interest in sales and coaching, automation and AI tools
Responsibilities
Analyze and validate voice recordings and sales scores, derive patterns for coaching, create training materials and scripts, maintain Confluence knowledge base, analyze internal processes for improvements