Aushilfe / Werkstudent (m/w/d) Kundenservice Kredite (Inbound)
On-site
Core
Inbound customer service specialist handling consumer loan inquiries via phone, email, and live chat.
Role type
Customer service representative (inbound)
Builds
Consumer loan products and support services
Domain
Financial services / Consumer lending
Deliverable
client delivery
Required skills
Customer orientation, Communication skills, Reliability, MS Office proficiency, German language fluency
Preferred skills
Prior internship experience, Administrative support skills
Responsibilities
Answering customer inquiries about consumer loans via phone, email, or live chat; Supporting customers with initial questions and finding solutions; Collaborating with loan advisors on administrative tasks; Maintaining and documenting relevant data