Customer Experience Customer Success Specialist I (Full Time) United States
Core
Guide customers through onboarding with Cisco's AI security portfolio, translate technical details into business outcomes, and champion customer feedback to improve services.
Role type
Customer Success Specialist (AI Security)
Builds
Customer onboarding and adoption of AI security solutions
Domain
Cybersecurity / Artificial Intelligence
Deliverable
client delivery
Required skills
AI agents, Large Language Models (LLMs), cybersecurity principles, networking concepts, data analysis, technical communication
Preferred skills
Python, R, C++, API integrations, Model Context Protocol (MCP), application development, CI/CD pipelines, AI development tools (Claude Code, OpenClaw, Hermes Agent, OpenAI Codex, Cursor, GitHub Copilot), AWS Certified AI Practitioner, CISSP, Security+, Network+, CCNA Automation, CCNA Security, Cisco AITECH
