Lead Pharmacy Technician
Core
Lead pharmacy technician providing frontline leadership, operational oversight, and subject matter expertise for pharmacy operations supporting acute care hospitals, retail, and ambulatory facilities.
Role type
Senior IC pharmacy operations lead (lead technician)
Builds
Prescription dispensing workflows, operational efficiency, and team performance for hospital and retail pharmacy customers
Domain
Healthcare / Pharmacy Operations
Required skills
Pharmacy technician license, prescription processing, team mentoring, workflow management, regulatory compliance, productivity monitoring, scheduling, performance coaching
Preferred skills
Experience in retail/specialty/mail-order pharmacy, subject matter expertise in pharmacy systems, training experience, productivity monitoring experience
Technologies
CarePoint, GuardianRx, PioneerRx, Prodigy, ProScript
Responsibilities
Serve as primary point of contact for technicians; assist with onboarding and training; monitor productivity and quality metrics; provide coaching and feedback; support staffing and scheduling; complete operational audits; manage communications; monitor prescription queues; perform technician duties; coordinate with internal teams; escalate clinical questions; promote regulatory compliance.
Seniority
Senior, hands-on IC with team lead responsibilities