Manager, Customer Order Management
Core
Manages daily operations of revenue cycle functions including insurance verification, prior authorization, claims management, and accounts receivable to optimize reimbursement and reduce denials.
Role type
Manager, Revenue Cycle Management (RCM)
Builds
Operational efficiency and financial performance in the revenue cycle
Domain
Healthcare / Revenue Cycle Management
Deliverable
dashboards & analysis
Required skills
Team supervision, operational strategy, performance metrics management, cross-functional partnership, compliance management, workforce planning, data analytics, project management, stakeholder influence
Preferred skills
8-12 years of experience, Bachelor's degree, prior RCM team management experience
Responsibilities
Supervise supervisors, team leads, and frontline employees; drive performance against key metrics; develop operational strategies; resolve complex operational issues; ensure regulatory compliance; lead workforce planning and training; utilize data for root cause analysis; manage operational projects; build leadership capability; influence stakeholders
Seniority
Manager, hands-on leadership