Customer Experience Consultant
Core
Design, implement, and optimize Cisco technology solutions to solve real-world business problems, bridging technical execution with business strategy.
Role type
Senior IC Customer Experience Consultant (Network Engineering)
Builds
Comprehensive Cisco network solutions and technical architectures for enterprise clients
Domain
Networking / Telecommunications
Deliverable
client delivery
Required skills
Routing protocols (OSPF, BGP), Cisco hardware (Catalyst, ISR/ASR), network virtualization, Python, Ansible, REST APIs, SD-Access, security integration, model-driven telemetry
Preferred skills
Consulting experience, managing ambiguous situations, building lasting customer relationships
Technologies
Cisco Catalyst, ISR/ASR, OSPF, BGP, Python, Ansible, REST APIs, SD-Access
Responsibilities
Create design plans, write automation scripts, build system compatibility simulations, act as primary point of contact for technical resolution, mentor team members, standardize delivery methods
Seniority
Senior, hands-on IC