Microsoft 365 Engineer
Core
Manage technical configuration, design, administration, and support of Microsoft 365 platforms and enterprise systems for end users.
Role type
Senior Microsoft 365 Engineer (Enterprise Support & Operations)
Builds
Virtual environments, collaboration toolsets, and enterprise application frameworks
Domain
Enterprise IT / Cloud Services / Microsoft 365
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Microsoft 365 administration, PowerShell scripting, identity and access management, incident/problem/change management, cloud and on-premises operational support, technical troubleshooting, report creation
Preferred skills
ServiceNow, Jira, Zoom, Lucid, Box, Microsoft Excel data analysis, Cisco IronPort, Microsoft certifications
Technologies
Microsoft 365 (Exchange, Teams, SharePoint, Security, Compliance, Azure Active Directory), Active Directory, PowerShell, SQL, AdminDroid, Power BI, ServiceNow, Jira
Responsibilities
Provide time-sensitive support for software, hardware, and enterprise systems; design permanent solutions for escalated issues; coordinate with internal and external resources; lead projects and undertakings; create and present critical reports; provide technical advice and continuous improvement recommendations; resolve complex technical issues through troubleshooting and analysis.
Seniority
Senior, hands-on IC with leadership responsibilities
