Kundensupport / Coaching Support (m/w/d)
Core
Central interface between entrepreneurs, experts, and coaches to ensure targeted networking and smooth process integration for clients aiming to achieve more free time, more employees, and higher profits.
Role type
Customer Support Specialist
Builds
Client delivery services for entrepreneurs in the electrical trade
Domain
Electrical trade / B2B services
Deliverable
client delivery
Required skills
MS Office (Excel), CRM systems, data analysis, process optimization, customer communication (via careerplan.io/jobs/2011507-kundensupport-coaching-support-mwd-at-heckner-coaching-gmbh)
Responsibilities
Provide professional customer support via email, phone, and remote channels; collect, verify, and structure numerical data and analysis documents; ensure clear workflows and complete information for all parties; actively contribute to process optimization.