APAC Retail Executive Relations Analytics & Insights
Core
Regional data analysis, business intelligence reporting, and trend detection for Apple's APAC retail executive relations team, synthesizing escalation data into strategic narratives for leadership.
Role type
Senior IC retail analytics & insights engineer
Builds
Tableau dashboards, automated reporting suites, and AI-powered text analytics workflows
Domain
Retail / Customer Experience / Data Analytics
Deliverable
dashboards & analysis
Required skills
Tableau, data visualization, descriptive statistics, AI tools, workflow automation, English, Mandarin
Preferred skills
LLM-based text analytics, NLP, sentiment analysis, Python scripting, cross-regional collaboration
Technologies
Tableau, Python, LLMs, NLP
Responsibilities
Design and maintain advanced Tableau dashboards and automated reporting suites; Leverage AI tools and text analytics to process unstructured customer feedback; Partner with stakeholders to translate data insights into operational improvements; Manage ad-hoc data inquiries and conduct deep-dive risk forecasting.
