Engineering Program Manager, AppleCare
Core
Drive cross-functional diagnostic projects from conceptualization to deployment, impacting customer experience for Apple devices.
Role type
Senior IC Engineering Program Manager
Builds
Diagnostic software features and systems for iOS, macOS, cloud infrastructure, and hardware
Domain
Consumer electronics / Software diagnostics
Deliverable
product features
Required skills
Engineering program management, Cross-functional team leadership, Project lifecycle management, Risk management, Technical requirements definition, Release readiness coordination, Stakeholder communication
Preferred skills
Low-level hardware integration knowledge, Diagnostic software architecture, Negotiation, Technical issue communication, Adaptability to shifting priorities